How do you make a price offer and how long is its validity?

Our price offer is based on customer's particular order, agreed payment terms, and actual cost in China. Usually our offer stays valid for 15 days.

What if quality or quantity discrepancy arises?

※ In case of quality discrepancy, claim should be filed by the buyers within 30 days after the arrival of the goods at port of destination.
※ For quantity discrepancy, claim should be filed by the buyers within 15 days after the arrival of the goods at port of destination.
※ If there are discrepancies not specified in the contract, we should negotiate directly or resort to the arbitration or legal activities.

Do you arrange the documents legalization?

Most Mideast countries ask the invoice or certificates to be legalized by their embassies or consulates in China.

Do you accept inspection of SGS?

We accept the buyer's request of inspection by SGS, but the buyer should pay for the charges to SGS.

Who do you ask to issue certificate of origin?

Certificate of Origin can be issued by China Council for the Promotion of International Trade (CCPIT) or China Chamber of International Commerce, or CIQ. But only CIQ can issue Certificate of Origin FORM A (Generalized System of Preferences Certificate of Origin Form A). FORM E and Certificate of Origin are issued under the Asia-Pacific Trade Agreement.

What payment terms do you accept?

※ We prefer confirmed 100% irrevocable letter of credit payable at sight.
※ Possibly T/T 50% of total amount as down payment before shipment and left balance before releasing documents.
※ All by T/T before shipment, especially for the case that the ocean freight takes larger portion of total amount.